FAQ

 

 

Is this a hotel?

  • C Suites is not a hotel, we are a service residence that offers hotel-like services. Such as daily housekeeping, 24 hours front desk support, airport transfer services, laundry services , massage and spa services.

 

How will I check-in at C Suites?

  • Standard check-in time is 2:00 PM,early check-in will cost 200/hour subject to room availability maximum of 5 hours only. Check-in exceeding 5 hours will be charged per night rate. 
  • Upon reaching Two Central Main Lobby, concierge will verify your reservation and will redirect you to C Suites Guest Lounge located on the 18th floor unit J.
  • At our Guest Lounge, please present your valid ID and booking confirmation voucher.
  • Kindly prepare Php 2,000.00 cash for security deposit,please be reminded that we only accept CASH for security deposit for us to refund the amount immediately upon check-out after room clearance. 
  • Our lounge offers welcome drinks or refreshments for your comfort while waiting. 
  • Smoking area is also located in our guest lounge (open 24 hours)

 

What if I don't have cash in peso with me upon check-in?

  • You may provide any currency that is equivalent to 2,000 peso in CASH, please be informed that we do not hold any amount from guest's credit card. 

 

How will I check-out in C Suites?

  • Standard check-out 12:00 PM , late check-out will cost 200/hour subject to room availability maximum of 5 hours only. Check-out exceeding 5 hours will be charged per night rate. 
  • Proceed to C Suites Guest Lounge for your check-out process and surrender the room keys and security deposit slip.
  • Room attendant will check the room.
  • Once room is clear, security deposit will be refunded in full 
  • Once damage or stain is found, penalties will be deducted if less than 2,000 from the security deposit. If more than 2,000.00 penalty cost, guest must add remaining penalty balance.

 

Do you have monthly rates?

  • Yes, we also have monthly packages that offers wide varieties that you can choose from, for more details please contact us.

 

Can I use an electric stove or washing machine on my stay?

  • For the daily rates, use of washing machine has a surcharge of 200/day 700/week.
    • Please be informed that laundry detergent is not inclusive in the rates.
  • For the daily rates, use of electric stove has surcharge of 200/day 700/week
    • Provided with basic kitchenware (frying pan, pot, spatula, ladle, chopping board and knife)
    • No rice cooker available.
  • For monthly rates, usage may differ depending on the chosen package.

 

What is the maximum capacity per room type?

  • Studio Suite rate is good for 2 pax, maximum of 2 adults and 2 children only.
  • Twin Suite rate is good for 2 pax, maximum of 2 adults and 2 children only.
  • 1 Bedroom Suite Standard or w/ balcony rate is good for 2 pax, maximum of 2 adults and 2 children only.
  • Family Suite rate is good for 4 pax, maximum of 4 adults and 2 children only.
    • Should you want to add another person, extra person charge is Php 500.00.
    • For extra bed charges may top up for only Php 700.00 with additional amenity kit and access of the facilities.

 

What is C Suites Child Policy?

  • 8 years old and above is considered an adult with charges.
  • 7 years old below is free of charge.

 

What is C Suites Amenity Area Policy?

  • Only registered guests are allowed to use the indoor and outdoor pool, also kiddie pools.Room capacity policy applies
  • Additional person will cost Php 200.00

 

What is C Suites Housekeeping Policy?

  • All guest room will be cleaned daily between 9 AM - 7 PM only.
  • For long stay guest such as 1 week or more, we can only accept refused cleaning service for 2 consecutive days only. On the 3rd day, we will mandatorily clean the room to maintain the good condition of the fixtures and furniture. 

 

Is this a Non- Smoking Building?

  • Yes, the building admin is strictly implementing no smoking policy.

 

Where can I smoke?

  • Small smoking area is provided exclusively for our guest at  Guest Lounge located on the 18th floor. Lounge is open 24 hours for your convenience.

 

Can my visitor stay in my room?

  • Guest visitor is always welcome in C Suites until 10:00 PM only, beyond that time additional extra person charge will apply for only Php 500/person. Maximum visitors allowed 10  persons only. 
  • Dinnerware, other extra chairs and items are not provided.
  • All visitors are required to present at least 2 Valid ID at the concierge for security purposes. 

 

If I bring my car,where can I park?

  • We have private parking exclusively for our guest, however it’s in first-come first-serve basis. 
  • Parking cost only Php 250/night from check-in time 2:00 PM to check-out time at 12:00 PM. Succeeding time will cost 20/hour subject to availability.
  • To park in our private parking, please send car details to c suites for us to register your car and notify your arrival to our security personnel.
  • A detailed parking instructions will be sent via email for your convenience. 

Pay Parking is also available at the basement, however we do not have full control as they have different management.

 If you have other clarifications and questions please contact us immediately, we are 24 hours operational and responsive.

We are looking forward to welcoming you in C Suites!

 

 

 

Disclaimer:
Our property in not a hotel, C Suites is only a property management solution that offers daily,weekly and month long stay. Building admin policy still applies to all tenants and guest of Two Central Residences.